IndustriesHospitality and leisureGyms and studios

AI in gyms and studios

Classes fill, waitlists sit untouched, membership enquiries arrive at night and lapsed members drift away quietly. Our agents fill every class, answer every enquiry and bring lapsed members back.

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A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a gyms and studios.

06:10
Spin filledTwo cancellations overnight; the waitlist is offered the spaces and both are taken before the class starts.
12:05
Yoga waitlistThe evening class is full; the waitlist is managed and two spaces refilled as members drop out.
22:40
Enquiry bookedA late enquiry about membership is answered in a minute and booked for a trial session.
Tuesday
Lapsed membersMembers who have not visited for three weeks get a warm nudge; a third book a class.
Friday
RenewalsMemberships due to renew are confirmed; failed payments are chased kindly.

What the agents take on.

Start with one. Most gyms and studioss we work with add a second within three months.

Booking agentManages bookings, cancellations and waitlists
Intake agentAnswers membership questions and books trials
Win-back agentNudges lapsed members back
Renewal agentConfirms renewals and chases failed payments
Reception agentAnswers the phone while the desk is busy
Review agentAsks for reviews; complaints to the manager first

At a glance

What a build looks like for a gyms and studios: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • Health screening keptNew members are prompted through your PAR-Q before a first class, every time.
  • Your cancellation rulesLate cancellation policies applied consistently and explained kindly.
  • Payments through your systemRenewals and retries run through your payment provider.
  • A person on requestMembers can reach the desk at any time.

Tell us about your week.

A free 45-minute call. You describe how the gyms and studios runs; we tell you which job an agent should take first and what it would save.

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