AI in restaurants

The phone rings on a Saturday night while every table is seated, no-shows leave gaps you cannot fill, and reviews are left to chance. Our agents confirm, release and refill tables, and ask for the review the morning after.

A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a restaurants.

Thursday
ConfirmationsEvery Saturday booking is confirmed by text; two cancel early and their tables go back on sale.
Saturday 19:10
Table releasedA party of four has not confirmed or arrived; the table is released under your rule.
19:14
RefilledThe next couple on the waitlist takes it within four minutes.
19:30
Allergy notedA guest replies to the confirmation with an allergy; it is on the kitchen's list before they sit down.
Sunday 10:00
ReviewsLast night's guests are asked for a review; one complaint reaches the manager privately.

What the agents take on.

Start with one. Most restaurantss we work with add a second within three months.

Booking agentTakes bookings by phone and web while the floor is busy
Reminder agentConfirms, releases and manages the rules you set
Waitlist agentRefills released tables within minutes
Records agentAllergies and occasions to the kitchen and floor
Review agentAsks for reviews; complaints to the manager first
Events agentPrivate dining and large-party enquiries

At a glance

What a build looks like for a restaurants: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • Your release rulesHow long a table is held and when it is released are your decisions, applied consistently.
  • Allergies reach the kitchenAnything a guest tells the agent about allergies goes to the kitchen list, every time.
  • Complaints stay private firstUnhappy guests reach the manager before a public review is ever mentioned.
  • A person on requestGuests can speak to the restaurant at any time.

Tell us about your week.

A free 45-minute call. You describe how the restaurants runs; we tell you which job an agent should take first and what it would save.

Book a call